Talia’s Voice: Projects for Patient Safety seeks to change the culture in medical settings, improve care, and save lives by getting healthcare providers to listen to each patient, stand up for them, and take appropriate action on their behalf.

What We Do


Education is our most important tool and we concentrate on:

  • Listening as a value
  • The impact of ineffective communication on patient outcomes
  • What effective communication between members of a healthcare team looks like
  • How to communicate effectively with patients
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Talia’s Voice supports research in the following areas:

  • Evidence-based research into effective communication strategies in medical settings
  • Evidence-based research on how best to teach effective listening and communication skills in medical settings
  • Curriculum development
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Our focus is on:

  • Telling Talia’s story
  • Networking to bring together and draw on the work of those in the field of patient safety
  • Curriculum that teaches effective communication
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Talia’s Story

Delightful, bubbly, creative, and athletic, Talia Goldenberg died at age 23 because her doctors, nurses, and support staff, all failed to listen when Talia, her physician father, and her mother repeatedly told them that Talia couldn’t breathe.  For 20 hours, each member of Talia’s healthcare team dismissed or ignored Talia’s symptoms and pleas for help. Had any one of them listened and acted on her behalf, Talia would be alive today.


Read the full story

Speaking Engagements and Presentations

Giving Talia a Voice

Talia’s parents, Dr. Jeff Goldenberg and Naomi Kirtner, have a powerful story to share. As founders of Talia’s Voice: Projects for Patient Safety, they are agents for change, telling Talia’s story in hospitals, medical and nursing schools, health management programs—anywhere that healthcare workers and patients intersect. They tailor their talks to the group to whom they are speaking and are comfortable with large and small audiences. If you work at, or are an administrator in, a hospital or medical educational setting, please contact us. The impact of Talia’s story will be lasting.


“There is a buzz in the house from your visit.” — Jon Friedenberg, COO, Marin General Hospital


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News & Updates

What We're Doing and Thinking

Shout Out to Marin General Hospital

Nov 29, 2017

While certain things in life are predictable, many are not.  Jeff and I mapped out, for example, our first two pregnancies and had our babies right on schedule. Graduate school for me, medical school for Jeff—these were steps we prepared and planned for in our lives....


Second Opinions

Oct 27, 2017

The article linked below is an egregious story about a woman whose medical care was handled terribly. The patient’s nurse practitioner misread a test result and neither of the physicians she was referred to caught the error. (Did they read the test results themselves,...


Tell Your Story (with a chance to win)

Oct 9, 2017

Talia’s Voice is already coming into contact with other non-profits that are working to improve the patient experience. Our particular focus at Talia’s Voice is on bringing about a culture change where communication and listening (at all levels of care!) are at the...

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